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"I just wanted to say thank you very much for such a swift response to my phone call this morning; we were concerned that we had asbestos that had been disturbed and that teachers and pupils may have been exposed, so you can imagine it was quite stressful. Your specialist was here within the hour of my call and was efficient and reassuring; he took a sample back and had the results back to me before the lunch hour was finished."
Beech Grove Primary School